Because we use refurbished hardware, we can keep our part costs relatively low. Of course all servers and parts are thoroughly tested before being handed to a customer.
This allows us to give otherwise e-wasted machines a new life, and we can offer these at a lower cost as our up-front cost is lower.
Any failed parts are replaced free of charge, just let us know in a ticket, and after confirming the part has failed, we will plan a downtime window to replace the failed part (for the components that aren't hot-swapable.
For data security, HDDs and SSDs are always formatted before being given to a different customer.
